unLocked CRM Help Center

Answers and step-by-step documentation for insurance agents, agencies, and IMOs — from importing your first lead to reconciling carrier commission statements.

Getting Started

Create your account, import your book, and get your first workflows live.

Leads & Pipelines

Import leads, build pipelines, score contacts, and route opportunities.

Calling & Texting

Phone numbers, power dialer, SMS compliance, and A2P 10DLC registration.

unLocked AI

AI agents, voice, summaries, and prompts built on insurance data.

Quoting & E-Apps

Run quotes across carriers and submit e-applications from one screen.

Commissions

Statement ingestion, carrier reconciliation, downline overrides, and payouts.

Automations & Workflows

Triggers, conditions, delays, and campaigns that run follow-up for you.

Integrations

Carriers, HealthSherpa, lead vendors, calendars, and the public API.

Billing & Account

Plans, trials, seats, invoices, cancellation, and user permissions.