Open Settings → Phone and either provision a new local or toll-free number or start a port request for your existing line. Once the number is active, calls and texts log automatically to the matching contact record.
Provision or port a number
Go to Settings → Phone → Numbers.
Choose Buy number for a new local or toll-free line, or Port number to move an existing one.
For ports, upload a recent bill and a signed letter of authorization.
Assign the number to a user, team, or campaign.
Place a test call and a test text to confirm routing.
How long does porting take?
Most wireline ports complete in 7–10 business days. Your existing number keeps working until the port completes.
Do I need to register for A2P 10DLC?
Yes, before you send SMS. Registration is handled inside the platform and is free.