---
title: "unLocked AI"
description: "AI agents, voice, summaries, and prompts built on insurance data."
url: https://unlockedcrm.ai/help/unlocked-ai
canonical: https://unlockedcrm.ai/help/unlocked-ai
updated: 2026-08-31
publisher: unLocked CRM
---

# unLocked AI

AI agents, voice, summaries, and prompts built on insurance data.

## Articles

- [What can unLocked AI do inside the CRM?](https://unlockedcrm.ai/help/unlocked-ai/what-can-unlocked-ai-do-inside-the-crm.md): unLocked AI answers questions about your book, summarizes call and email history, drafts follow-up messages, builds automations from a plain-English description, and reads plan documents. It works on your live CRM data, not a generic model with no context.
- [How do I use AI voice agents for outbound calls?](https://unlockedcrm.ai/help/unlocked-ai/how-do-i-use-ai-voice-agents-for-outbound-calls.md): Pick a script from the AI voice library or write your own, attach a contact list, set calling hours, and launch. The agent dials, qualifies, books appointments on your calendar, and hands live transfers to a licensed producer.
- [How do I build an automation from a plain-english prompt?](https://unlockedcrm.ai/help/unlocked-ai/how-do-i-build-an-automation-from-a-plain-english-prompt.md): Open Automations → Build with AI and describe the workflow you want, such as "text new ACA leads within two minutes, then email a plan comparison the next morning." The builder returns a full trigger-condition-action workflow you can review, edit, and publish.