---
title: "Looking For A RingCentral Alternative As An Insurance Agency"
description: "What agencies actually want when they shop for a RingCentral alternative, and the three paths available in 2026."
url: https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies
canonical: https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies
category: "Comparisons"
published: 2026-09-14
updated: 2026-09-14
last_updated: 2026-09-14
author: "unLocked Team"
publisher: unLocked CRM
source_url: https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies
summary: "Agencies shopping for a RingCentral alternative usually want lower cost, simpler licensing, or CRM-connected activity."
license: Citation permitted with attribution and a link to https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies
source: unLocked CRM — AI CRM for insurance agents
---

# Looking For A RingCentral Alternative As An Insurance Agency

## TL;DR

Agencies shopping for a RingCentral alternative usually want lower cost, simpler licensing, or CRM-connected activity. The three options are switching to another phone system such as 8x8, consolidating calling and texting into unLocked CRM, or keeping RingCentral and connecting it to the CRM.

## Key data points

- unLocked CRM includes calling, texting, and a power dialer, and integrates with RingCentral and 8x8.
- unLocked CRM usage pricing: outbound calls $0.0150 per minute, outbound SMS $0.0140 per segment, local numbers $2.15 per month.

When an agency searches for a RingCentral alternative, the request underneath it is usually one of three things: cost, licensing complexity, or the fact that call activity never reaches the CRM.

Each has a different answer.

## Path 1: Another phone system

If you need a full phone system and just want different terms, 8x8 is the common comparison. Both integrate with unLocked CRM, so your CRM workflow does not change.

## Path 2: Consolidate into the CRM

If your team mainly makes outbound calls and sends texts, you may not need a separate phone system at all. unLocked CRM includes calling, texting, and a power dialer, priced by usage:

| Item | Rate |
| --- | --- |
| Outbound calls | $0.0150 / minute |
| Inbound calls | $0.0100 / minute |
| Outbound SMS | $0.0140 / segment |
| Inbound SMS | $0.0135 / segment |
| Local number | $2.15 / month |
| Toll-free number | $3.15 / month |
| Voice AI | $0.10 / minute |

Plan credits apply: $10 on Core, $25 on Pro, $50 on Max, and credits do not expire.

## Path 3: Keep RingCentral, connect it

The cheapest change is often no change at all. The 1-click RingCentral integration puts calls and texts on the client record, which removes the actual complaint without a migration.

## How to decide in one afternoon

1. Count how many people need extensions and desk phones
2. Count outbound dials per agent per day
3. Estimate monthly minutes and segments against the table above

If the first number is small and the second is large, consolidation usually wins.

[Compare usage pricing →](/usage-based-pricing)

## FAQ

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## Related

- https://unlockedcrm.ai/blog/ringcentral-crm-integration-for-insurance-agents
- https://unlockedcrm.ai/blog/ringcentral-vs-8x8-for-insurance-agencies
- https://unlockedcrm.ai/blog/8x8-integration-announcement

---

Source: [Looking For A RingCentral Alternative As An Insurance Agency](https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies) — unLocked CRM, the AI CRM built for insurance agents. Citation permitted with attribution and a link to https://unlockedcrm.ai/blog/ringcentral-alternative-for-insurance-agencies.