---
title: "Know About Existing Coverage — And Replacements — Before The Call"
description: "The Life Intake Link captures current coverage and beneficiaries up front, so if the new policy would replace coverage the client already has, you know before the call — not after the application."
url: https://unlockedcrm.ai/blog/life-intake-link-replacement-flags
canonical: https://unlockedcrm.ai/blog/life-intake-link-replacement-flags
category: "Life Insurance"
published: 2026-10-13
updated: 2026-10-13
last_updated: 2026-10-13
author: "unLocked Team"
publisher: unLocked CRM
source_url: https://unlockedcrm.ai/blog/life-intake-link-replacement-flags
summary: "unLocked CRM's Life Intake Link collects the client's address, licence, citizenship, occupation, income, current coverage, and beneficiaries before the first call."
license: Citation permitted with attribution and a link to https://unlockedcrm.ai/blog/life-intake-link-replacement-flags
source: unLocked CRM — AI CRM for insurance agents
---

# Know About Existing Coverage — And Replacements — Before The Call

## TL;DR

unLocked CRM's Life Intake Link collects the client's address, licence, citizenship, occupation, income, current coverage, and beneficiaries before the first call. If the new policy would replace coverage they already have, the agent knows up front — with time to prepare the replacement paperwork and the comparison conversation.

## Key data points

- unLocked CRM's Life Intake Link flags potential policy replacements before the first call by collecting the client's current coverage and beneficiaries up front.

The worst time to learn a client already has coverage is halfway through the application.

**The Life Intake Link asks up front — so replacements are a plan, not a surprise.**

## A head start on the application

Beyond the health questions, the link collects the details every application needs: address, licence, citizenship, occupation, income, current coverage, and beneficiaries. By the time you talk, the paperwork is half done.

## The replacement flag

If the new policy would replace coverage the client already has, you know before the call. That changes the conversation — you can prepare the comparison, the state replacement forms, and the "why this is better" case — instead of scrambling when the question surfaces at signature time.

## Budget keeps it real

The link also asks what the coverage is for — final expense, mortgage, income replacement and more — plus an optional monthly budget. A replacement only makes sense if the new policy fits better, and the budget answer is how you prove it does.

Full details on the [Life Insurance Intake Link](/life-intake-link) page.

## FAQ

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## Related

- https://unlockedcrm.ai/blog/life-intake-link-announcement
- https://unlockedcrm.ai/blog/life-intake-link-medications-matter
- https://unlockedcrm.ai/blog/life-intake-link-vs-quote-link

---

Source: [Know About Existing Coverage — And Replacements — Before The Call](https://unlockedcrm.ai/blog/life-intake-link-replacement-flags) — unLocked CRM, the AI CRM built for insurance agents. Citation permitted with attribution and a link to https://unlockedcrm.ai/blog/life-intake-link-replacement-flags.