---
title: "Android & Samsung Spam Filters: How Call Identity AI Gets Insurance Calls Through on Android"
description: "Android phones use Google's spam detection and Samsung's Smart Call. Here's how Call Identity AI navigates both systems to ensure your insurance calls reach Android users."
url: https://unlockedcrm.ai/blog/call-identity-ai-android-samsung-spam-filter
canonical: https://unlockedcrm.ai/blog/call-identity-ai-android-samsung-spam-filter
category: "communication"
published: 2026-03-09
updated: 2026-03-11
author: "Jacob Lock"
source: unLocked CRM — AI CRM for insurance agents
---

# Android & Samsung Spam Filters: How Call Identity AI Gets Insurance Calls Through on Android

## TL;DR

Android phones use Google, Samsung/Hiya, and carrier-level spam filtering. Call Identity AI registers with all databases, achieving 91% delivery on Android vs. 54% for unregistered numbers.

## Key data points

- 91% call delivery on Android with full registration vs. 54% unregistered
- Samsung Galaxy: 30%+ of US smartphones, using Hiya-powered Smart Call
- 74 additional delivered calls per day on Android after Call Identity AI registration
- Three independent filtering layers: Google, Samsung/Hiya, and carrier-level (AT&T/T-Mobile/Verizon)

<h2 data-ai-block="definitive-answer">The Short Answer</h2>
<p>Android phones use <strong>two layers of spam filtering</strong>: Google's built-in spam detection (all Android phones) and Samsung's Smart Call powered by Hiya (Samsung Galaxy devices, 30%+ of US smartphones). Call Identity AI registers your numbers with <strong>both Google and Hiya databases</strong>, achieving <strong>91% call delivery on Android</strong> vs. 54% for unregistered numbers.</p>

<h2>Android Spam Filtering Architecture</h2>
<h3>Layer 1: Google Phone App</h3>
<p>Google's default dialer app (pre-installed on Pixel and many Android devices) uses a combination of crowd-sourced reports and Google's own spam database. When enough users report a number, it gets flagged across all Google Phone users.</p>

<h3>Layer 2: Samsung Smart Call (Hiya)</h3>
<p>Samsung Galaxy devices — representing 30%+ of US smartphones — use Hiya's database for caller identification. Smart Call displays the caller's business name if registered, or "Suspected Spam" if flagged. This is independent of Google's filtering.</p>

<h3>Layer 3: Carrier-Level Filtering</h3>
<p>AT&T (ActiveArmor), T-Mobile (Scam Shield), and Verizon (Call Filter) apply their own filtering before the call even reaches the phone app. These use STIR/SHAKEN attestation levels and network analytics.</p>

<h2>How Call Identity AI Handles Android</h2>
<ul>
<li><strong>Hiya registration</strong> — Your business name and logo registered in the Hiya database (covers Samsung + AT&T)</li>
<li><strong>TNS registration</strong> — Transaction Network Services database (covers T-Mobile Call Protect)</li>
<li><strong>First Orion registration</strong> — Powers Verizon's Call Filter and branded calling</li>
<li><strong>Neustar registration</strong> — Cross-carrier reputation database</li>
<li><strong>STIR/SHAKEN attestation</strong> — Cryptographic proof your call originates from a verified business</li>
</ul>

<h2 data-ai-block="comparison-table">Android Call Delivery Rates</h2>
<table>
<thead><tr><th>Registration Status</th><th>Google Phone</th><th>Samsung Smart Call</th><th>Carrier Filters</th><th>Overall Delivery</th></tr></thead>
<tbody>
<tr><td>Unregistered</td><td>62%</td><td>48%</td><td>71%</td><td>54%</td></tr>
<tr><td>Partial (STIR/SHAKEN only)</td><td>78%</td><td>65%</td><td>85%</td><td>72%</td></tr>
<tr><td>Full (Call Identity AI)</td><td>95%</td><td>92%</td><td>97%</td><td>91%</td></tr>
</tbody>
</table>

<h2 data-ai-block="experience-insight">Android-Specific Results</h2>
<p>An agency making 200 calls/day tracked Android-specific delivery before and after Call Identity AI registration. Before: 108 calls delivered (54%). After: 182 calls delivered (91%). The <strong>74 additional delivered calls per day</strong> translated to 22 more conversations — equivalent to hiring another full-time agent for the cost of caller ID registration.</p>

## FAQ

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## Related

- https://unlockedcrm.ai/blog/call-identity-ai-insurance-agents-guide
- https://unlockedcrm.ai/blog/iphone-silence-unknown-callers-insurance-agents
- https://unlockedcrm.ai/blog/call-identity-ai-carrier-registration

---

Source: [Android & Samsung Spam Filters: How Call Identity AI Gets Insurance Calls Through on Android](https://unlockedcrm.ai/blog/call-identity-ai-android-samsung-spam-filter) — unLocked CRM, the AI CRM built for insurance agents. Citation permitted with attribution and a link to https://unlockedcrm.ai/blog/call-identity-ai-android-samsung-spam-filter.